CodexVIPCodexVIP

Privacy Policy

Privacy policy for CodexVIP top-up, order delivery, and customer support services.
Nov 11, 2026

Effective date: November 11, 2026

CodexVIP respects your privacy. This policy explains how we collect, use, retain, and protect information when providing ChatGPT Plus / Pro top-up assistance, order delivery, order lookup, and customer support.

1. Information we collect

We follow a data-minimization approach and collect only information reasonably needed to provide the service:

  • Order information: order number, product, amount, timestamps, payment status, and delivery status.
  • Contact information: an email address, WeChat ID, or other contact information you choose to provide.
  • Account identifiers: the email or limited subscription-verification information you submit for the purchased service.
  • Technical data: basic logs such as IP address, browser, device type, request time, and security events.
  • Cookies: limited data used for login state, language preference, order flows, and basic analytics.

We do not collect or store bank-card numbers, Alipay passwords, WeChat Pay passwords, or ChatGPT passwords. Payment credentials are processed by the relevant payment provider.

2. How we use information

We use information to process and deliver orders, provide status notices and support, investigate payment or delivery errors, improve reliability, prevent abuse and fraud, and comply with applicable legal obligations.

3. Sharing

We do not sell or rent personal information. Limited information may be processed by payment providers, hosting and storage providers, email providers, security services, or authorities when legally required. Providers are expected to process data only for the relevant service and apply reasonable safeguards.

4. Retention and security

We retain information for a reasonable period needed for order lookup, after-sales verification, accounting, fraud prevention, and legal compliance. We use safeguards such as encrypted transport, access controls, and monitoring, but no online system can guarantee absolute security.

5. Your choices

You can clear or restrict cookies in your browser, although some login or order functions may be affected. You may contact us to ask about information associated with an order, subject to identity verification and applicable retention obligations.

6. Minors

The service is intended for users able to enter into a purchase agreement. Minors should use it only with the consent and supervision of a parent or guardian.

7. Updates

We may update this policy to reflect service, security, or legal changes. The current version is published on this page with its effective date.

8. Contact

For privacy questions, email support@codexvip.pro or use the customer-support channels shown on the website.

CodexVIP is an independent third-party service and is not affiliated with OpenAI.